Dension DAB+P Guia de Resolução de Problemas descarregar pdf (Página 46)

Troubleshooting Guide for Installing Dension Products

B. How to get a log file from GEN

1. Change the DIP switch settings on GEN Enabler. The ‘Maintenance mode’ is activated

when DIP switch #1 is turned ON

2. Connect the GEN Enabler to a PC through a Mini USB cable

3. Windows will recognize it but the drivers will be missing, you have to give the access

root on widows to the GEN ‘Driver’ directory

4. After the successful recognition/installation Run ‘DfuSeDemo.exe’ file from the

‘Programmer’ directory:

5. Go to ‘Upload Action’ and select ‘Choose’

6. On the pop-up screen name the file

7. Select ‘Upload’ at ‘Upload Action’

8. On the next pop-up screen press ‘Yes’ to save the log file:

9. The file will be saved to the same directory (Programmer)

10. Send the log file to Dension support

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Dension DAB+P Guia de Resolução de Problemas Página 46